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Terms and conditions

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Prices
The price charged will be those advertised on this site unless we are out of stock and there is a significant increase in reorder price in this unlikely case we will inform you and either offer you an alternative price or refund your payment.
We are not a VAT Registered Business the price you see is the price you pay + carriage

Items may differ from pictures
Items may at times vary from pictures due to availability but they will be of similar quality.

Sizes and Weights of Items where Appropriate
Sizes and Weights are approximate but do not include any packaging.

Returned Items
In the unlikely event you are not happy with your purchase items may be returned within 14 days of receipt and in re-saleable condition. No refunds will be given on return or original carriage charges we cannot accept returns on made to order items i.e. covered buttons or webbing straps unless our mistake.

Delivered Items
In the unlikely event of parcels not delivered or lost we cannot compensate or replace items if the address you have given us is incorrect.
All items to U.K. are sent Royal Mail 1st. class

Privacy
None of your details will be disclosed to any third party under any circumstances.

Security
This site uses a secure socket layer on all pages containing sensitive data. The use of a secure socket layer is a proven method of encrypting data in the exchange between our shop, and the users computer.
A secure connection is shown when the address changes from http:// to https:// Also browsers show the validity of a security certificate often in the top right corner, with a padlock icon

please note:
ERCOLĀ© is a registered trade mark of Ercol Furniture Limited. All rights reserved.
Skiddaw Upholstery is not affiliated with, nor endorsed by, Ercol Furniture Limited